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MADE IN AMERICA
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Customer Survey

Dear Customer,

Please take a moment to evaluate your recent contact with our Customer Service Department. Your satisfaction is very important to us. Your feedback will be used to improve our services. Thank you for your time.

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Terms & Conditions: Limit one entry per person. Only fully completed surveys submitted online by midnight (MST) June 30th, 2009 will be eligible. Arizona Instrument employees or family members are not eligible to participate.
Company Name: 
Your Name: 
Phone: 
Email Address: 

1. Was your call answered by a Customer Service Representative or did you leave a voice message?
 
 
2. If you left a voice message for a Customer Service Representative how long did it take for your call to be returned?
 
 
3. Did we meet your expectations for returning a call?
 
 
4. Did the Customer Service Representative answer all of your questions?
 
 
5. If you received technical support over the phone was it helpful?
 
 
6. How does the Arizona Instrument LLC telephone service compare to other companies?
 

1. When your instrument is returned to Arizona Instrument LLC for service how long do expect to be without your instrument?
 
 
2. Did we meet your expectations?
 
 
3. Are you aware that Arizona Instrument LLC offers loaner instruments?
 
 
4. When your instrument was returned were you satisfied with the repair work?
 
 
5. Overall how would you rate your level of satisfaction with our repair department?
 
 
6. How does the Arizona Instrument LLC repair service compare to other companies?
 

Invoice Number or RMA Number: 
  The invoice number can be located on your Service Packing List.
Instrument Serial Number: 
Comments: