Field Service

Calibration Validation Training Technology Transfer

On-Site Calibration

Services:

Our Field Service Engineers are capable of performing complete calibration and servicing of the Computrac^® line of moisture analyzers. This includes the MAX^® 2000XL, MAX^® 2000, and MAX^® 1000 and the Vapor Pro^® series of moisture analyzers.

Annual calibration includes a full system check of all subassemblies, circuits, and components. Basic adjustments are performed to all reference and power supply voltages to restore to factory specifications. Instruments are cleaned to remove excess material from the interior compartments and test chamber, when feasible. All units undergo complete materials testing and When requested inter-unit correlation.

All Computrac^® MAX^® and Vapor Pro^® series units serviced on-site receive an NIST traceable certificate of calibration. The NIST traceable calibration certificate shows incoming and outgoing data and lists test and calibration equipment per NIST requirements.

Generally, customers need a minimum of three units per site for a field visit to be economically feasible.

Pricing:

Regular Working Hours (per Technician):
Labor: $130.00/hour (one hour minimum), or $1100.00/day
Travel Time: Billable at $130.00/hour

Outside of Regular Working Hours (per Technician):
Saturday and off-shift on business days: 1.5 times the normal rate
Sundays and holidays: 2.0 times the normal rate
Travel Time: Equal to billed rate

On-Site Warranty (per Technician):
Labor: $65.00/hour, or $550.00/day
Travel Time: Billable at $70.00/hour

On-Site Maintenance Contracts (per Technician):
Labor: $65.00/hour, or $550.00/day
Travel Time: Billable at $70.00/hour

Expenses (per Technician):
Travel, lodging and expenses are billed at cost