Welcome To Customer Service
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From left to right: Paul Beehler (Field Service Engineer); Rick McElroy (Field Service Engineer);
Idonia Mancillas (Customer Service Representative); James Brantley (Customer Service Representative); Anthony Antonio (Field Service Engineer);
Matt Bossert (Field Service Engineer);
Jeff Castro (Customer Service Manager) |
Address:
1912 West 4th Street, Tempe, AZ 85281
Office Hours:
Monday - Friday 7am - 5:00pm MST
Phone Numbers:
800-290-1414 Computrac Sales
800-390-1414 Jerome Sales
800-235-3360 Customer Service
800-528-7411 Administration
602-470-1414 Local
Fax Machines:
Main/Domestic Sales: 480-804-0656
International Sales: 602-281-1744
Customer Service: 602-281-1745
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Now 24-Hour, Seven-Days-a-Week Technical Support!
Our regular business hours are Monday through Friday 7a.m. to 5p.m. Mountain Standard Time. However, we realize that emergencies don’t pay attention to the clock. If you experience a serious situation after hours that needs immediate attention, call us toll free at 1-800-528-7411 or at 1-602-470-1414. Leave your message when prompted, then press the pound (#) key, followed by the number 3. One of our trained field service engineers will be paged and will return your call within 4 hours. Non-emergency calls left after hours will be returned the next business day.
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