Computrac® Temperature Calibration Module
TCI Statement & FAQ
Performance Comparison -
May 2005
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Arizona Instrument, the leader in moisture analysis technology, now offers a
new Temperature Calibration Interface (TCI). The new TCI will enhance performance, and provide
improved inter-unit correlation and test results. This enhancement is a reflection of our drive
for continuous improvement, customer satisfaction and long-term reliability in the field.
The new TCI encompasses three changes to the Computrac MAX-2000XL design:
Temperature Calibration Disk - The new design has been developed to more
accurately represent test conditions inside the heating chamber. The increase in the calibration
disk surface area provides even heat distribution and absorption resulting in superior
calibration capabilities.
Anodized Heater - The new heater has an anodized finish that resists
discoloration and volatile accumulation. The anodized coating supplements the initial
seasoning of the heater, which may reduce time spent cleaning the unit and improve unit-to-unit
correlation.
Firmware - In addition to the advanced features already in the MAX-2000XL,
our latest improvements back up the heater enhancement and support government regulations
regarding electronic data storage (21 CFR Part 11).
The above improvements will be standard features from our factory beginning
March 14, 2002. We will, of course, continue to provide support for previous versions of the
MAX-2000XL to accommodate our customers' requirements.
| Q. |
When will the new TCIs be shipped to customers? |
| A. |
TCIs began shipping as of March 14th, 2002.
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| Q. |
How long will the original TCI version be supported? |
| A. |
We support our products for two years after declaration of End-of-Life. The original TCI
model will be supported until June 2004.
|
| Q. |
Will the new TCI work with my current equipment? |
| A. |
Yes, the new TCI uses the same interface and communication routine as the original bracketed
TCI.
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| Q. |
Will the new TCI change my parameters? |
| A. |
Our testing has determined that slight variations may be needed for limited applications.
Please contact your account representative to discuss your specific application or needs.
Call toll free 1-800-290-1414 or, if you are outside of the U.S., please call
+602-470-1414.
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| Q. |
Who should I call if I have questions? |
| A. |
Please contact your account representative at Arizona Instrument. We will be happy to
answer any questions that may arise regarding your particular applications and needs.
Call toll free 1-800-290-1414 or, if you are outside of the U.S., please call
+602-470-1414. |
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