Our Commitment to Quality
Great Western Registrar LLC, an ANAB-accredited Certification Body, has certified Arizona Instrument LLC as complying with the ISO 9001:2008 standard. The scope of registration covers the development, manufacture and service of analytical equipment and reaffirms our adherence and dedication to our quality objectives.
At Arizona Instrument, we believe quality is a continuous process, which is why we undergo an audit every 6 months—twice as frequently as the standard requires. Not only does this help us maintain the highest level of quality in our products, but it also provides opportunities to improve procedures and processes on a more regular basis, thus ensuring that we will continue to excel in our quality objectives, listed below.
- On Time Delivery to our Customers
- Customer Satisfaction
- Repair Punctuality and Throughput
What an ISO 9001:2008 registration means to our Customers
Our registration to the ISO 9001:2008 standard means that our customers know we value their opinions not just as customers but as industry professionals. It means we are always doing our best to make sure that we continue to meet your expectations as well as our own and that we are more than willing to implement new ideas to improve our overall quality process and customer experience.
Our commitment to the continuous improvement of our quality system means that we are 100% committed to providing exceptional customer service whether you’re a new customer or an existing customer.
For more information about Arizona Instrument LLC, visit our Company History page.