Due to low availability of components needed for repair, Arizona Instrument LLC will be discontinuing repair services on the below list of instruments effective May 1, 2015.
- Computrac® MAX® 2000 High Performance Moisture Analyzer – Revision 3.09 and earlier
- Computrac® MAX® 1000 Moisture Analyzer – Revision 4.19b and earlier
- Computrac® MAX® 500 Moisture Analyzer
To verify your revision, turn your instrument off and back on. The revision will briefly appear in the lower section of the start-up screen.
This end of service notification does not apply to the Computrac MAX 2000XL, Computrac MAX 1000 analyzers with revision number 4.20 or greater or to instruments with extended warranties current as of May 1, 2015, which will still be serviced in accordance with the terms of the warranty. After May 1, 2015 no extended warranties for these instruments will be renewed.
Arizona Instrument will continue to provide calibration services for all Computrac analyzers, including those covered by this end of service notification. However, if an instrument covered by this end of service notification is sent in for calibration and found to be in need of repair, calibration services will not be able to be provided.
Rick Ervin | Vice President – Sales